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LV Plastic Surgery & Aesthetics (hereinafter "the Clinic") complies with the Personal Information Protection Act and other relevant laws, and establishes and discloses the following privacy policy to protect users' personal information and rights.
The Clinic processes personal information for the following purposes: • Website user management — User identification, consultation management, prevention of fraudulent use, notifications • Medical and consultation services — Appointment booking, consultation services, customer inquiry response, medical service provision and aftercare • Foreign patient consultation and communication — Overseas patient consultation, procedure guidance, appointment coordination • Marketing and event notifications — Events, promotions, procedure information (with separate consent)
① The Clinic processes and retains personal information within the retention period prescribed by law or the consented period. ② Retention periods are as follows: • Consultation and inquiry information: 5 years from collection date • Medical records: Retention period under the Medical Service Act • Marketing information: Until consent is withdrawn
The Clinic processes personal information only within the scope of its purpose and provides it to third parties only with consent or as required by law.
The Clinic outsources personal information processing as follows: • Website operation: KIKIPPER Co., Ltd. • CRM: UNO CRM • SMS delivery: SMS service provider • Email: Google LLC (Gmail)
The Clinic processes personal information domestically in principle. However, when users use overseas service channels such as WhatsApp, Instagram, Gmail, TikTok, WeChat, LINE, etc., personal information may be transferred or processed overseas. • Meta (WhatsApp, Instagram) • Google (Gmail) • ByteDance (TikTok) • Tencent (WeChat) • LINE Corporation Purpose: Consultation and communication Items: Name, contact information, email, consultation content, skin photos, procedure-related information Countries: USA, Singapore, China, etc. Users may use domestic channels such as phone or website inquiries instead of overseas platforms.
• Required: Name, contact information, email • Optional: Date of birth, nationality, passport information • Consultation: Consultation content, skin condition • Sensitive: Skin photos, before/after procedure photos, procedure information • Automatically collected: IP, cookies, access logs
The Clinic collects personal information through the following methods: • Website inquiries and reservations • Phone and in-person consultations • Email (Gmail) • SNS and messenger consultations via WhatsApp, Instagram, TikTok, WeChat, LINE • Consultations through third-party platforms such as KakaoTalk, Naver, Gangnam Unni, Yeosin Ticket, CashDoc ※ Personal information may be collected in text and image form (skin photos, procedure area photos, etc.) during the consultation process.
Personal information is destroyed immediately after the retention period expires. Electronic files are deleted in a non-recoverable manner, and documents are shredded or incinerated.
Data subjects may request access, correction, deletion, or suspension of processing of their personal information, and the Clinic will process such requests without delay.
• Access authorization management • Encryption • Security program operation • Physical access control
The Clinic uses cookies, and users may refuse them through browser settings.
Dr. Seo TEL: 02-540-8972 Email: lvprs8972@gmail.com
• Personal Information Dispute Mediation Committee: 1833-6972 • Personal Information Infringement Report Center: 118 • Supreme Prosecutors' Office: 1301 • National Police Agency: 182
The Clinic installs and operates video information processing equipment as follows: • Purpose: Facility safety and crime prevention • Number of units: 22 • Recording range: Major areas within the clinic • Recording hours: 24-hour continuous recording • Retention period: 7 days from recording date • Storage location: In-clinic storage facility • Manager: Dr. Seo Privacy Protection Measures The Clinic provides separate spaces for sensitive activities such as changing rooms, and these spaces are operated as blind spots excluded from video recording coverage. In addition, relevant notices are posted on-site so that users can clearly recognize this. Data subjects may request access to video information, and it will be processed according to relevant procedures.
This policy may be changed in accordance with laws and internal policies, and changes will be announced through the website.
This Privacy Policy is effective as of March 17, 2026.